![]() ![]() To determine if your Chromecast issues are caused by a weaker 5 GHz signal, try adjusting your Chromecast settings to use the 2.4 GHz band instead. The 5 GHz band is also a weaker signal so more susceptible to interference from appliances like microwave ovens. However, to use 5 GHz, you need a dual-band router and a newer Chromecast device. ![]() Newer Chromecast devices are compatible with both the 2.4 GHz and 5 GHz Wi-Fi bands put out by your home Wi-Fi router. Make Sure Chromecast Is Using 2.4 GHz Band One of the quickest things to try that usually works to fix your internet connection is to reset your router. Use our internet connection troubleshooting guide to make sure your network is actually connected to the internet. Next, you need to make sure your Wi-Fi network is connected to the internet. If you’ve completed the section above, then you’ve already confirmed this. First, confirm the Chromecast device is connected to the Wi-Fi network. How do you check if your Chromecast has an internet connection?īasically, there are two steps. Troubleshoot Your Internet ConnectionĮven if both devices are on the same Wi-Fi network, casting to a Chromecast device without an internet connection won’t work. If it doesn’t match the Wi-Fi network your computer or mobile device is connected to, you’ll need to tap Forget and then use Google Home to reconnect your Chromecast to the correct Wi-Fi network. The name of the Wi-Fi network your Chromecast is connected to will be displayed there. On the Chromecast screen, tap the gear icon at the upper right to view its settings. ![]()
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